Assessor Resource
SITXADM003A
Write business documents
Assessment tool
Version 1.0
Issue Date: May 2024
This unit describes a complex administrative function for the tourism and hospitality industries and applies to the full range of industry sectors and environments.
The business documents described by this unit are complex in nature and their preparation would require significant research. These documents would include such things as formal reports, tender submissions, complex letters, and business and operational plans. These types of documents require formal presentation and clear expression of complex concepts.
Senior tourism and hospitality operational personnel, supervisors and managers who operate autonomously and who may have responsibility for others are involved in the development of these complex business documents.
This unit describes the performance outcomes, skills and knowledge required to prepare and produce a range of business documents expressing complex ideas and requiring varying and complex formats, e.g. formal reports.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Basic written communication skills are covered in SITXADM001A Perform office procedures, and basic research and presentation skills are covered in SITXADM002A Source and present information.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)